Returning an item.
~ Customised & personalised items (If nothing is wrong with them) cannot be returned or refunded due to the nature of these items.
~ If you wish to return an item, you MUST contact me first and we will discuss reseaons of wanting to return.
~ All items must be returned in its original packaging within 28 days. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
~ Once the item has been return in the state that it was sent out you will receive a refund for the cost of your items only, p&p cost are not refundable.
~ Once the returned item has been received I will then process the refund which will automatically be applied to your original method of payment within a 3-4 days. You will receive an email to confirm.